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IT Administrator Apprentice

Posted 16 January by Pin Point Recruitment Ended

Pin Point Recruitment are currently recruiting for an ambitious IT Admin Apprentice to join a busy IT Department in Gateshead.

We are looking for someone who is eager to learn and develop their skill set within the IT sector, as well as someone who can handle the everyday pressures, demands and high expectations of such a role.

During this 18 months apprenticeship, you will be taught everything there is to know about the subject of IT, from Networking, Software & Hardware, all the way through to Server Operating systems & application support. This is also an excellent opportunity to be involved in graphic design & website creation.

There is also a requirement for daily admin duties, such as supporting the accounts department and supporting user/staff requirements. Please ensure you are comfortable with doing this as well as answering phone calls daily.


The successful candidate will be taking the role of IT Administrator/1st Line Support. Your daily duties will be as follows:

- Answering phone calls & providing responsive IT support to members of staff and clients

- Providing IT Support within a Windows Server environment

- IOS Mobile support & troubleshooting

-Fixing Printing/FAX errors / replacing toners /installing and troubleshooting printing problems

-Office 365 - supporting 2013 / 2016 applications (Outlook, Excel, Word, PowerPoint, Access)

- Setting up and installation of all new PC's, Laptops & mobile phones

-Creating & managing user accounts through Azure AD & Active Directory

-Server support, from 2003 - 2016

We understand that we will not have an IT Genius joining our department. We are looking for someone with the right positive attitude and someone who is looking for a career within IT.

With the right attitude, hard work & an eager to learn, you will do very well within our company.

For more information or to apply, contact Aaron Watson at Pin Point Recruitment.

Required skills

  • Apprenticeship
  • Networking
  • Operating Systems
  • Software
  • Windows Server

Reference: 34049996

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