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IT Accounts Administration Analyst

Posted 9 March by Guildford Technology - Accounts Featured Ended
Accounts Administration Analyst - Southampton

Initial 6 Month Contract £13-£15 per hour

Successful candidate to start ASAP.

Skills required for Accounts Administration Analyst:

An IT background

Working experience of Active directory, Outlook, Exchange 2007, responding to requests from users

Strong Customer Service skills.

Experience of managing/creating mailboxes and Distribution lists, System administration, call logging service request resolution.

Key Roles & Responsibilities

Receive and handle systems access requests following the agreed procedures to ensure efficient processing to agreed service levels.

Maintain records and advise relevant persons of actions taken to ensure service performance is maintained.

Provide an effective interface between users and service providers, documenting problems, progress checking, and ensuring all diagnostic information is provided to resolve and analyse issues as efficiently and effectively as possible.

Provide information on updates, known errors, changes in availability, new facilities etc following agreed processes to keep users appraised of progress.

If this Accounts Administration Analyst role sounds like a good match for you please don't hesitate to apply immediately.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34649439

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