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Internal Sales Support

Posted 7 March by HOCHIKI EUROPE (U.K.) LIMITED Featured Ended

Working for Hochiki Europe

At Hochiki Europe we believe that our customers deserve the best, both in terms of the manufactured product, but also the service we offer. We know that our people are key to our ongoing success and we recognise and value and contribution that our teams make. In return are able to offer full and rewarding careers, competitive benefits and great opportunities in a supportive and dynamic environment.

Department: UK Sales

Location: Gillingham (maybe some travel to other locations)

Role Purpose

To achieve monthly, quarterly and annual sales targets by personal sales achievement and the effective management of the low spend customer accounts.

To contribute to the overall UK sales team performance by assisting to develop and support sales in low spend accounts by regular telephone contact.

Who you’ll report to

UK Sales Manager

What you’ll be doing:

  • Development of sales of low spend accounts

  • Development of customer relations

  • Ensuring customer contact is maintained by effective daily management and call rate monitoring

  • Regular sales support to the external sales team

  • Occasional accompanied field visits to customers

  • Monitoring and controlling customer credit

  • Maintain regular contact with UK Sales Manager

  • Key liaison between the Sales team and the Supply Chain/Marketing/Accounts/Business Development departments

  • Telephone promotion of any company special offers into customer accounts

  • Telephone introduction of new products into new and existing customer accounts

  • General sales administration

  • Input relevant data onto the SAP system

  • Provide reports to UK Sales Manager as and when requested

    Who you’ll be working with

  • Internal Departments, up to Director level

  • External Businesses, including suppliers, consultants and third parties

  • Clients

  • Customers

    Person Specification

    We are looking for individuals who are highly motivated and have a passion to contribute to the success of Hochiki. In addition to this, you will possess the following:



  • 5 GCSE’s (or equivalent) of grades A-C (including Maths and English)



  • Minimum of 2 year's experience in a sales support function

  • Knowledge of Microsoft Word and Excel


  • Knowledge of SAP (Business 1)

Personal qualities

  • Advanced oral and telephone communication skills

  • Personable and enthusiastic

  • A methodical approach

  • Good time management skills

  • Self-starter with the ability to quickly learn about new processes

  • Ability to work as part of a team

  • Excellent timekeeping and time management skills

This role is part time, 25 - 30 hours per week Monday-Friday.

Required skills

  • Communication Skills
  • Microsoft Office
  • SAP
  • Telephone Manner
  • Sales Support

Reference: 34627750

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