INTERNAL SALES MANAGER - CONSTRUCTION/BUILDING MATERIALS
"Excellent career development opportunity for experienced Sales Manager experienced in leading an internal sales team selling and advising on technical products and supporting a field sales team within the construction/building materials sector"
Salary: c£30-40000 + Car + Bonus + Blue Chip Benefits
Location: Essex, London, South East (Relocation Assistance will be considered)
Commutable from: Colchester, Braintree, Ipswich, Chelmsford, Maldon, Brentwood, Chigwell, Barking, Dagenham, Grays, Basildon, Cheshunt, Potters Bar, Hoddesdon, Walthamstow, Islington, Camden, Harlow, Bishops Stortford, Rayleigh, Redbridge, Havering, Romford, Woodford Green, Purfleet, Tilbury, South Ockenden, Heybridge, Billericay, Southend on Sea, Rayleigh, Maldon, Witham
Our client is a market leader, part of a global plc, and specialises in the production and supply of construction/building materials to major building and construction companies.
Due to dynamic growth and a restructure, our client is seeking an Internal Sales Manager to lead its internal sales, account management and technical team to achieve commercial success and strong sales performance.
The Internal Sales Manager position is a wide-ranging role that encompasses both commercial and technical services. The department supports the Commercial Field Sales team in meeting and exceeding sales targets, growing market share and enhancing profitability by increasing the percentage and volume/tonnage of products sold by our client.
Customers will typically be large building contractors/construction companies procuring large volumes of our client’s specialist products for major building schemes in the South East, Anglia and London area. Therefore, you will lead a team who will be involved in all aspects of the sales process from order processing, pricing and preparing quotes, researching sales leads, partnering with external sales representatives to pass on leads and support the sales process, taking incoming technical enquiries, making outgoing sales calls, maintaining existing relationships and representing the company.
It is essential that candidates have previous sales leadership experience, ideally including management of an internal sales team involved in proactive outbound telesales experience, inbound order management and promotional sales experience and the confidence and capability to lead, motivate and develop an internal sales team to undertake technical sales and support. Our client will provide comprehensive product training.
The successful applicant will bring drive, determination, ambition and excellent sales and technical customer service leadership skills. You will lead, develop and motivate Internal Account Managers, Internal Sales Coordinators and Sales Administrators. You will manage the commercial process ensuring achievement of profit, revenue and volume targets in line with corporate pricing policies. You will build excellent cross functional relationships with colleagues in distribution and logistics, external field sales and account management, customers and other functions such as marketing and technical.
You will lead your team of internal account managers, internal sales coordinators and sales administrators to:
Undertake a wide range of proactive sales and promotion activities & coordinating closely with the external regional field sales force.
- Generate new sales opportunities through telephone and email negotiation.
- Manage and process customer orders online.
- Provide customers with pricing, quotes and product knowledge as well as recommendations.
- Take responsibility to service these customers and continue to grow and develop their accounts
- Pass on leads and arrange meetings for the external Field Sales Representatives.
- Actively seek out opportunities to increase sales of the full range of our client’s products.
- Liaise with logistics/distribution function so that they can plan customer deliveries accordingly.
The Ideal Applicant:
Educated to a minimum of 2 A’ Levels or equivalent in English & Maths / HND / BTEC/Degree in Business Studies or similar. An interest and flair for marketing and/or some experience of marketing would be desirable.
Sales leadership experience gained either in an internal or external field sales role.
Sales experience gained within a multinational or market leading, target driven environment with excellent levels of customer service.
Experience leading an internal sales team who work closely with a field-based sales team.
Strong leadership, development, motivation and performance improvement track record gained within a sales role.
Proven experience of building effective relationships with internal and external
Experience of selling construction materials sector or other technical materials such as chemicals, sealants, paints, construction accessories or construction tools and construction equipment etc. or other similar products sold to building contractors, main contractors, sub-contractors and construction companies.
IT Literate in MS Applications, Google Applications, ERP such as SAP, CRM, SalesForce.
Ability to identify stakeholder needs and offer appropriate solutions
Proactive and conscientious in terms of internal sales and in the adherence to Health, Safety and Environmental policies.
Results orientated with the ability to meet deadlines.
Understanding the commercial processes in the business and the procedures to be followed.
Proven analytical and problem solving skills. Self-motivated and the ability to motivate others.
Proven interpersonal and communication skills, face to face, on the telephone and in writing.
Good time management, planning and prioritising ability for self and others.
Detail conscious, accurate and methodical.
Ability to interpret and relay complex technical data.
- Field Sales
- internal sales
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