Internal Sales - Electrical wholesale

Internal Sales

You must have previous electrical wholesale experience and be able able to develop and satisfy the customers' requirements quickly and efficiently.

You will also act as a liaison between our external sales staff, our customers and the internal operations in order to provide exceptional customer service.

Responsibilities will include:

 Handling enquiries both on the trade counter and phone

Advising on product lines.

 Preparing customer quotations

 Updating customer terms

 Progressing orders - promoting special deals

 Proactive upselling on trade counter

Placing orders with suppliers

chasing purchase orders

 Cancelling picking notes and sales registers

 raising and chasing credit notes/debit notes

 Use of computer system including

o quotations, enquiries, picking notes, back orders

Ad hoc duties as required

Skills Required

Strong communication skills (written and oral)

Computer literate (inc Microsoft Office)

Efficient

Coping with pressures and setbacks

Personal Qualities Required

A hard working polite team player.

A self-motivated person who understands the importance of getting the job done and/or responding to the customer as promised, and on time.

Should be punctual, well presented and like to operate in a clean and tidy manner.

Positive with a friendly "can do" attitude.

A good listener who is keen to learn, develop new skills and "get on" in the business.

Thoughtful and resourceful, someone who enjoys solving problems.

Real ambition and a desire to succeed would be beneficial as the role offers excellent opportunities to progress in the future.

Generous bonus based on profitability of branch.

Monday to Friday, Core hours: 7.00 to 17.30

Required skills

• trade counter, customer service, retail, electrical wholesale
• Telesales, internal sales, lighting, trade counter