Internal Sales Account Manager - IT Software Distributor - Reading

Posted 15 November by THAMES 360
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Internal Sales Account Manager - IT Software Distributor - Reading

This client is a next generation value-added distributor that specialises in bringing new cloud first, innovative and disruptive cyber security, mobile security, networking and data protection solutions to market.

Main Purpose of the role

The Internal Sales Account Manager acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service; to build and maintain an active customer base to support the sales specialists, technical and marketing teams and develop new sales into new prospects. By applying sales skills the Internal Sales Person will capitalise on commercial opportunities through negotiation of prices in order to achieve the sales targets set by the Internal Sales Manager.

Main Duties

? Support the team and develop new sales to support the business.
? Once familiar with the products and services begin to be proactive on sales by implementing an agreed sales strategy with the Sales Manager.
? Apply various sales skills to capitalise on commercial opportunities through negotiation of prices.
? Maintain an agreed level of proactive telephone contact with both existing and prospective customers.
? Pro-actively seek new business by targeting a combination of the existing customer base and prospective new customers.
? Effectively deal with telephone enquiries requesting quotations for products; compiling information on the desired products including prices from vendor partners.
? Create quotations from requests received
? Proactively chase quotations
? Ensure all quotations are followed up when necessary.
? Liaise between technical, marketing, operations and customers to efficiently answer general enquiries
? Meet and exceed the agreed specific performance objectives.
? Achieve team and individual sales targets as set by the Internal Sales Manager within the agreed time scales.
? Maximise sales by continually expanding orders and up selling on all incoming and outgoing calls.
? Liaise on a daily basis with your colleagues and update them on any developments in your work, ensuring a high level of team relationships exist.
? Ensure that the sales specialists team are kept informed of any developments relevant to their products.
? Provide the Management with sales reports on a weekly/monthly basis
? Ensure that all customer complaints, issues and queries reach a successful and appropriate conclusion.

Internal Sales Account Manager - IT Software Distributor - Reading

Required skills

  • Distribution
  • IT Sales
  • Sales
  • Security

Reference: 39058647

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