Internal Recruiter (Call Centre)

Posted 4 April by Unico recruitment Easy Apply

Internal Recruiter (Call Centre)


£28,000 - £35,000 DOE

Our client is a dynamic, mid-sized, 100-seat outsourced call centre services provider, with headquarters in North London. They deliver innovative, cost effective contact centre solutions in both the B2B and B2C sectors. Live agent inbound and outbound contact centre services


  • Day to day management of the recruitment department
  • To work closely with the operational management teams to identify all recruitment needs for the contact centre
  • Continuously source cost effective methods of recruitment and to maintain a healthy recruitment pipeline which matches the business needs
  • To drive direct recruitment channels for cost effective recruitment
  • To own and administer effective assessment centres for the recruitment of potential new starters
  • To compile starters list for all projects and ensure they are sent out accurately and on time and that the required HR paperwork is completed
  • Maintenance of the recruitment notice boards including generating posters and appropriate communications
  • Looking at different ways to attract and assess talent, such as organising and attending recruitment/assessment events
  • Producing weekly and monthly reports for senior management
  • Highlighting any recruitment issues or concerns to the operations team
  • Administering payroll and maintaining employee records
  • Administer and process timesheets weekly and monthly basis
  • Dealing with grievances and implementing disciplinary procedures
  • Interpreting and advising on employment law

Person Specification:

  • At least 2 years in-house recruitment background within an outsourced contact centre
  • Interpersonal skills to form effective working relationships with people at all levels
  • The ability to influence, question & listen
  • Ability to work to tight deadlines and work well under pressure
  • Flexible, positive with a can do attitude
  • Excellent communication skills both written and spoken

Working hours:
Monday to Friday 9 - 6pm

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment wishes you the best of luck in your job search.

Unico Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Reference: 34826736

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