Internal Quality Assurer
INTERNAL QUALITY ASSURER/IQA - Financial Services - Newcastle - £34,100
(Region North East)
Permanent - Will consider an Assessor with Financial Services experience seeking to become an IQA.
Remote working from home and then some days travel
Our Client is seeking an experienced IQA within Financial Servicesor an Assessor seeking to become an IQA. If you are an Assessor you must have Assessed in Financial Services and understand Customer Services and Retail Banking
*Working with other stakeholders to develop new materials, resources, processes, strategies etc to improve the learner journey
*Face to face meetings with staff and also on a remote basis using skype
*One to one reviews with staff
*Training and coaching staff
*Promote English and Maths, ensure compliance with quality standards such as Ofsted, Matrix, ESFA, SDS, AOs and EPAOs
THE QUALITIES OUR CLIENT IS SEEKING
*Ability to prioritise work and plan effectively
*Possess excellent training and coaching delivery skills.
*Knowledge and understanding of the Retail Banking Market and Customer Service
*Proven ability as an IQA or an Assessor ready to become and IQA
This is an excellent opportunity to join one of the leading training providers in the UK who have an enviable reputation for quality and results. They work with some major contracts across all sectors and offer amazing career prospects .
Salary £29K to £31K + 10% car allowance taking the salary to £34,100 per annum + mileage or train fare.
23 days holiday plus stats
Laptop and mobile provided
Please call for more information and the opportunity to work in a really progressive company.
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