Internal Auditor

Posted 9 April by DWF Featured

Auditor - Manchester

DWF LLP is seeking to recruit an experienced Auditor to work in the Business Excellence Team / Risk Management & Excellence team in our Manchester office.


We are one of Europe’s most innovative Law firms as voted by the Financial Times.

We have won numerous awards, including being independently ranked as 1 of the top employers for working families, as well as being in the top 2 law firms for employee satisfaction.

With offices nationwide and overseas, we are growing and are looking for top talent to come on board and be part of our success.

Main function of job:

To conduct independent firm wide audits in line with agreed audit programmes, undertaking audits and reviews to monitor and report upon compliance to internal DWF procedures, regulatory and best practice standards e.g.: the latest Solicitors’ Code of Conduct, various Law Societies Rules and Guidance, Key Service Level Agreements, etc. In addition undertake Management system audits for all standards implemented and introduced within DWF, including ISO 9001:2015, ISO 14001, ISO 27001, OSHAS 18001, ISO 22301 as well as supporting the use of the EFQM Excellence Model to ensure that a culture of continuous improvement is nurtured within DWF.

The role will work with other members of the Business Excellence team to analyse and report statistics, reviewing any risks, issues and opportunities for improvement as well as liaising with all Practice Groups and management teams to develop, monitor and ensure all quality standards are met and messages are delivered professionally, effectively and timely to the teams involved.


Responsible to: Lead Auditor

Liaison with: Head of Business Excellence, Audit Manager, and wider Business Excellence Team, Risk Management & Excellence Team, and to build relationships across all Business divisions.

Main Duties:

  • To support the Business Excellence team in the completion of the firm wide annual programme of internal audits

  • To work with the Audit Manager and Lead Auditor to design and undertake business process related audits in accordance with the audit programme, and giving consideration to all processes that impact on process performance.

  • To provide an independent appraisal of the effectiveness and compliance with certifications, DWF QMS and procedures, SLA’s and where appropriate regulatory requirements.

  • To conduct firm wide audits in accordance with the audit programme. To provide an independent appraisal of the effectiveness and compliance with DWF procedures, SLA’s and regulatory requirements.

  • Dependent on the area being audited this could involve file reviews against regulatory internal and Client standards, and interviewing a sample number of the team being audited, or/and it may involve reviewing processes or systems.

  • To provide written reports detailing the findings and trends at specific audit level, at Team, Practice Group, Division and firm wide level as appropriate.

  • To present the audit findings and agree actions with the relevant department head.

  • To raise corrective actions where necessary, based on the audit findings and identification of timescales for action to be taken.

  • To monitor implementation of actions, to chase and escalate where necessary and according to timescales.

  • To make recommendations on the findings of the audits, to brief necessary stakeholders and where necessary work with Excellence Champions and / or teams to facilitate improvement activities and identify timescales for implementation.

  • To identify areas for improvement and to make recommendations on improvements to DWF policies, procedures and systems as best practice is identified.

  • To feed into the Audit Manager's regular review of the DWF internal audit process.

  • To undertake additional activities or projects to ensure the efficiency and effectiveness of the Business Excellence team.

The above is not an exhaustive list and there is an expectation that different tasks will be performed as necessitated by changes to the organisation, the team and the overall business objectives of DWF.

Key Skills and Behaviours:

  • Experience of conducting independent internal audits across a range of procedures, processes, regulatory standards and quality management systems in an objective manner.

  • Previous experience of working within a legal or otherwise regulated environment and good working knowledge of the Law and/or insurance industry and associated processes or procedures.

  • Excellent communication skills and a proven track record in building successful relationships with stakeholders.

  • Ability to present audit findings/areas for improvement to a range of stakeholders

  • Ability to self-motivate and work on own initiative as well as being an excellent team player with a positive and "can-do" attitude

  • Well organised with a smart and professional approach the ability to prioritise, multi-task and effectively manage own time

  • Strong PC skills with an organised approach to document storage.

  • Uses initiative and creativity in problem solving.

  • Excellent accuracy skills with a keen eye for attention to detail.

  • We would typically expect around 3 years' experience in a similar role and ideally prior experience of or awareness of International standards with a minimum of either ISO 9001, ISO 14001 or ISO 27001.

Diversity, Equality and Inclusion at DWF

Nurturing talent is very important to us. We are committed to equal opportunities in all areas of work and business. We want people to achieve their best, which will positively impact on our clients and communities in which we live and work. At DWF we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

Required skills

  • Audit
  • Business Process
  • ISO
  • Risk Management
  • Business Excellence

Application question

Are you an experienced Auditor?

Reference: 34857488

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