Internal Account Manager

Posted 9 April by Mosaic Recruitment Ltd., Featured

We have a fabulous opportunity working for an established company with a very well-known brand as an Internal Account Manager.  This fixed term contract covering maternity comes with all the normal benefits, of which there are many as well as a competitive salary and commission structure.  Although a contract position there is a possibility of permanent positions being available within the Account Management team.

As an Internal Account Manager you will be extremely customer-centric with an outgoing, personable nature.  The main purpose of your role as an Internal Account Manager will be to look after and account manage a specified base of customers in order to maintain and exceed high levels of service, increase spend and prospect new customers within your area.

Day to day duties include:

  • Achieve and exceed sales targets set
  • Have regular contact with customers via the telephone
  • Increase the number of trading customers with the company in your specified area
  • Increase customer spending frequency within your area
  • Prospect new clients through warm / cold calling / fully profile each client
  • Sell the full product range and try to upsell on all jobs
  • Ensure the customer database is maintained
  • Process customer quotes
  • Assist with customer orders and deliveries
  • Work closely with the External account manager to develop the area
  • Deal with customer queries promptly and efficiently
  • Understand and comply with all relevant company policies.

Previous Experience and Skills required:

  • Previous customer service experience is essential
  • Good IT Literacy and a competent user of Microsoft packages (Outlook, Excel, Word & PowerPoint)
  • Personal attributes: self-motivated, driven, methodical, personable, optimistic and resourceful, team player
  • Excellent communication skills (both written and verbal)
  • Excellent time management, multitasking skills and ability to meet deadlines set
  • Ability to use own initiative
  • Strong organisational skills
  • Ability to work effectively both individually and as part of a team
  • Educated to GCSE level or equivalent. 

Application questions

Do you have previous Account Management or sales experience?
Do you have previous proven customer service experience?
Are you looking for an opportunity to work with a well known brand name?
Are you looking for a career in sales within a company at the forefront of technology?
Are you immediately available and willing to undertake a 12 month FTC?

Reference: 34859519

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