Office Based Account Manager
White Waltham, Maidenhead
We are looking for an office based Account Manager who is service industry focussed and commercially aware. This is an exciting role for an enthusiastic and ambitious professional to progress in fast paced service support career.
CLEAN is an industry leading textiles management business focused on supporting the hospitality industry. Our high-volume linen management services support hotels to run and operate efficiently in a very demanding environment. Due to our expansion we are looking to recruit an office based Account Manager to support our commercial team to manage customers on a daily basis.
Through our head office at White Waltham (Maidenhead, Berkshire) CLEAN operates 7 strategically located plants throughout the UK. We manage thousands of customers and process many millions of linen items every week ready for distribution to customers by our logistics team. This is an exciting time to join the business and to support us to continued growth and success in this sector.
We are recruiting for an office based Account Manager for our modern Head Office in White Waltham. The role will include desk based support of small customers by telephone, proactively engaging customers to support their linen and chefs wear needs within the guidelines provided for small businesses. Responding to enquiries outside of the customer service centre for this customer base, the successful candidate will need to communicate and work closely with staff in all departments to ensure that we support these customers. They will also be responsible for updating the CRM and core business systems with accurate data and information necessary to support customers.
The ideal candidate will be a highly motivated, experienced B2B support service professional, with a background in customer service management.
Candidates will need to demonstrate an excellent telephone manner, and be competent in using Microsoft packages.
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