Internal Account Manager sought to manage a panel of 65-80 Brokers through proactive telephone based contact and to support the Sales Manager. Key objective will be to profitably grow the account through development and strong relationship management, both internal and external, whilst delivering KPIs. As first point of contact for Brokers, the Account Manager will be an advocate of Broker proposition and be targeted to help develop customers' business.
Supporting the delivery of the overall branch plan, preparing annual key account plans and ensuring its delivery. Responsibility for a panel of brokers, pro-actively managing the relationship and developing business opportunities to actively grow GWP and profitability. Conduct site visits as appropriate to build effective trading relationships with brokers and act as liaison between Brokers and Underwriters to provide effective service to Brokers. Identify new business opportunities within existing panel. Maximise the use of development tools available to secure profitable growth.
Ideally candidates will already be an experienced and highly motivated Account Manager or Underwriter looking for a more ambitious and successful company with better long term prospects. Looking for a successful sales background with proven negotiation and influencing skills, plus high levels of self-motivation and personal drive with effective time management. Candidates must have a good understanding of general insurance products, in particular commercial lines business. A good understanding of Commercial Broker markets is preferred. ACII qualification or equivalent is preferred.