BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporations and high-net-worth individuals, providing superior asset management and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team.
Title of the position
Intermediate Representative, Cash Management
Reports to (to whom the person directly reports)
Key areas of responsibility (Bullet points of specific responsibilities)
Serves as a team supervisor/work leader for the day-to-day operations for a small team of Cash Management support staff. Guides the team and ensures processing deadlines are met. Performs day-to-day work when necessary. Allocates customers work to small team of staff and monitors workflow to maximize productivity and quality to meet deadlines and daily goals. Reviews and approves work conducted by lower level staff. Performs day to day work when needed. Leverages a strong understanding of the Cash Management processes and equipment. Monitors equipment to ensure maintenance and upkeep is current to provide maximum usage. Communicates with corporate clients to discuss low risk pay or no pay decisions and performs adjustments. Performs leadership duties for a small team, such as workflow execution, assisting junior staff, quality control activities and other senior operator duties as assigned. Completes all reports as required accurately and on time. Serves as a work lead for a small team of Cash Management support staff. May be responsible for specific supervisory review and approval actions. Responsible for the quality and completion of own work. Helps develop and contributes to the achievement of team objectives
Qualifications Skills and experience (necessary and desired skills and experience required)
High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 5-7 years of total work experience preferred. Experience in banking operations is preferred.
Working conditions and other information (working hours, full time, permanent etc.)
Monday to Friday 35 hour week
Direct reports (if any)
• Annual Holiday – 25 Days, plus bank holidays and the ability to purchase a further 5 days
• Pension – 12% employer contribution
• Life Assurance, Income protection and Medical Insurance
• Education Assistance
• Childcare Vouchers
• Health screening
• Season ticket loans
• Recognition and service awards
• 2 volunteering days per annum
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: careers.
Client Service Delivery (CSD) brings together BNY Mellon's key operational areas into one global team to better support the company's businesses and serve clients around the world. CSD helps clients to conduct business, service assets, and engage in transactions in 35 countries and more than 100 markets. At every stage of the investments lifecycle - creating, trading, clearing, settling, holding, servicing, managing, distributing and restructuring assets - CSD is working to make BNY Mellon the recognized industry service quality and productivity leader. Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.
BNY Mellon is an Equal Employment Opportunity Employer.
Primary Location: United Kingdom-Greater Manchester-Manchester
Internal Jobcode: 70426
Organization: Global Operations-HR06382
Requisition Number: 1715039