To develop, direct and manage the parking service in order to ensure that customers' needs and aspirations are delivered in accordance with Council policies and objectives.
To handle and resolve complex operational issues, providing support and guidance to staff.
To be the primary source of strategic and technical advice and guidance to teams delivering new parking schemes including liaison with Members and at public meetings.
To set the direction and the programmes for the service area, ensuring that service plans and work programmes are provided, and to be responsible for effectively managing the risks for the service.
To create and implement commercial business strategy for the service
To lead on other parking related projects as required, including the effective management of staff in the delivery of these.
To develop and implement action plans to continuously improve performance.
To contribute to Transport and Parking Policy development and initiatives.
The post holder may from time to time be required to provide day to day managerial control of services outside of their immediate areas of responsibility.
The Parking Manager will manage a range of activities within the Service, including:
On-Street / Off Street Parking Enforcement
Notice Processing and Debt Recovery
Parking IT Software
Strategic development of parking schemes
- "parking manager" "head of parking" "parking operations manager"
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