Salary To £28,000
Based in West Birmingham
Insurance/Claims Service Company
Start date end of March 2018
Call Centre open 7 days a week 8am - 10pm flexible shifts for the Manager
This is a newly created role for a new contract win and is an opportunity for an experienced Manager to shape the growth of the operation and management structure. You will manage a team of 8 Home Emergency Claims Handlers which will grow to 14 over the summer. As well as the operational and performance management of the team, you will be involved in client management, projects, training and development and FCA compliance.
This role requires an individual who has managerial experience gained from within an insurance type call centre which could be Claims, Home Emergency, Customer Service or similar.
Reed Specialist Recruitment Limited is an employment agency and employment business