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Insurance Team Leader £25,000 Wolverhampton

Posted 25 January by Groomfield Recruitment Ltd Easy Apply Ended

Our Client, a well established company based in Wolverhampton are seeking 2 Customer Service Team Leaders to join their team.

Duties will include:

Managing a Team of Customer Service staff

Monitoring daily KPIs

Taking escalated calls

Arranging training as required

Attending Management meetings

Coaching and Mentoring

Providing a motivational approach and supporting the team with day to day duties

Dealing with complaints effectively

Customer Service Team Leaders x 2

Package Details:

Basic Salary: £25,000.00pa (Dependant on experience)

Hours of Work:

Week One: 9:00am to 17:00pm Monday to Friday,

Week Two: Monday & Tuesday 11.30 - 19.00pm and Wednesday, Thursday & Friday 12.00pm - 18.30pm

plus alternate Saturdays 9.00am to 15.00pm

In return the individual will have access to flexible benefits

Childcare Vouchers

24 days holiday plus Bank Holidays with the opportunity to gain an additional 2 days for Good Friday Working.

Flexible Benefits


Cycle to Work

A background in Insurance is essential for this role. Immediate interviews are available

Reference: 34113813

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