The role involves dealing with a high level of warm outbound and inbound leads from various sources both internally and externally. New recruits are taken through a rigorous sales training programme and developed by our in-house Training & Development Director.
Salary: Basic- £17,500 - £20,000 + OTE £20,000 - £26,000
Why would you want to work here?
- Sunday Times Top 100 Employer
- Free local gym membership
- Free weekly wellness classes - massage, yoga and relaxation
- Free access to on-site doctor
- On site subsidised Café & garden
- Company profit bonus scheme
- Regular social events run by a dedicated in-house team
- Outbound calls to existing customers to process vehicle insurance quotes and aid a smooth customer journey.
- Inbound call volumes from existing and non-customers for insurance quotes
- Manage Call and process insurance renewals
- Actively explore all possibilities to aid customers through our various policy and cover options.
- Maintain accurate customer records and ensure correct and accurate information is supplied to customers.
Skills & Experience Required
- Self-driven and quick thinking
- Excellent communication skills and an exceptional telephone manner
- Capability of dealing with an end to end sales process
- Ability to work as part of a focused and determined team
- Computer Literate with multiple screens
- Good level of numeracy
- Insurance experience would be advantageous but not essential
- Communication Skills