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Insurance Advisor (Part Time)

Posted 18 April by Eden James Consulting Ltd Easy Apply Ended

Insurance Advisor (Part Time)
Reigate
£9,280

Our client, a well-established insurer based in Surrey, is currently looking for an Insurance Advisor on a part time basis.

Responsibilities

  • Receive and respond to incoming calls from existing customers in relation to general policy / product enquiries. Also, be prepared to respond to renewal queries from existing customers.
  • Retain and convert renewal policies.
  • Resolve customer queries through to completion within service level.
  • Achieve call targets on a daily, weekly, and monthly basis.
  • Handle objections with effective feedback and provide empathetic responses.
  • Respond constructively to customer queries and record customer details using the note facility on the system.
  • Provide support for other operational areas as required.

Requirements

  • Candidates must be very customer focused, capable of delivering exceptional service at all times and able to solve problems over the phone.
  • I.T proficient with knowledge of Windows.
  • Experience within the insurance industry is preferred but is not essential.

Required skills

  • Advisor
  • Calls
  • Customer Service
  • Insurance
  • Queries

Reference: 34615654

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