Commercial Insurance Administrator
An Exciting opportunity has arisen to join an expanding leading commercial insurance team. The role as a Commercial Insurance Administrator Motor Fleet Policies you will be able to provide administrative support for client related enquiries.
- New Business, Renewals and Mid - Term adjustments on existing Motor Fleet Policies and other type policies.
- Liaise with insurers by telephone, letter and email to develop excellent client and insurer relationships and
- Help in the profitable growth of the Motor Fleet and other commercial and retail business
- Respond to enquiries from clients and underwriters received by phone. Letter, email in a courteous and helpful manner and ensure that all information required by clients or underwriters is obtained and communicated appropriately
- Obtaining accurate risk details to obtain suitable cover at the best price available
- Dealing with the administration of renewals and mid - term adjustments
- Managing diaries
- Updating policy data
- Maintain an accurate record of the assessment of the client’s awareness of risk and insurance as well as their circumstances and objectives
- Processing customer documentation in a timely and efficient manner
- Assist with development of our existing book of fleet and other business
- Arranging Premium Payments
- Issuing cancellation letters
- Contacting clients to request / collate outstanding information
- Assist with claims as directed by your line manager
- Develop and maintain good relationships with colleagues and clients
- Comply with internal and regulatory requirements
- Handling of customer complaints in accordance with company procedures
- Sales and 3 years administrative experience in a similar role covering Motor Fleet Environment
- A good working knowledge of motor, commercial and fleet insurance
- To communicate effectively, both written, numerically and verbally with clients, insurers and work colleagues
- Good IT skills and knowledge of SSP Pure systems
- Advantageous to have your CII
Full time Monday -Friday 9-5
Holiday 22 + bank holidays
Profit related bonus structure
- Administrative Support
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