Insurance Administrator

Posted 20 January by Ask Recruitment
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Commercial Insurance Administrator

An Exciting opportunity has arisen to join an expanding leading commercial insurance team. The role as a Commercial Insurance Administrator Motor Fleet Policies you will be able to provide administrative support for client related enquiries.

Key responsibilities

  • New Business, Renewals and Mid - Term adjustments on existing Motor Fleet Policies and other type policies.
  • Liaise with insurers by telephone, letter and email to develop excellent client and insurer relationships and
  • Help in the profitable growth of the Motor Fleet and other commercial and retail business

Main Tasks

  • Respond to enquiries from clients and underwriters received by phone. Letter, email in a courteous and helpful manner and ensure that all information required by clients or underwriters is obtained and communicated appropriately
  • Obtaining accurate risk details to obtain suitable cover at the best price available
  • Dealing with the administration of renewals and mid - term adjustments
  • Managing diaries
  • Updating policy data
  • Maintain an accurate record of the assessment of the client’s awareness of risk and insurance as well as their circumstances and objectives
  • Processing customer documentation in a timely and efficient manner
  • Assist with development of our existing book of fleet and other business
  • Arranging Premium Payments
  • Issuing cancellation letters
  • Contacting clients to request / collate outstanding information
  • Assist with claims as directed by your line manager
  • Develop and maintain good relationships with colleagues and clients
  • Comply with internal and regulatory requirements
  • Handling of customer complaints in accordance with company procedures


  • Sales and 3 years administrative experience in a similar role covering Motor Fleet Environment
  • A good working knowledge of motor, commercial and fleet insurance
  • To communicate effectively, both written, numerically and verbally with clients, insurers and work colleagues
  • Good IT skills and knowledge of SSP Pure systems
  • Advantageous to have your CII

Full time Monday -Friday 9-5

Free parking

Holiday 22 + bank holidays


Profit related bonus structure

Required skills

  • Adjustments
  • Administrative Support
  • Assessment
  • Insurance
  • Policy

Reference: 39769601

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