A dynamic insurance intermediary specialising in commercial motor insurance are currently looking for individuals with Customer Service Administration experience.
If you are looking for a career with a young, rapidly growing company, where commitment, teamwork and customer-service skills are vital, then we would like to hear from you.
Main duties will include:
To effectively administer and process all documentation received, by post which relates to the insurance policies sold. Ensuring all relevant regulatory bodies literature is also despatched.
To keep information up to date on customers records including updating notes on the system.
To liaise with the sales dept in respect of queries arising from the information supplied by the customers / sales dept.
Dealing with cancellations and close day letters.
Liaising with internal and external customers, both in person and by telephone.
Creating and issuing Insurance Certificates (including International Motor Insurance Certificates) in accordance with customer requirements (adhering to the Road Traffic Act and the Insurance Companies Act)
Regular contact with other departments such as Sales / Underwriting, Claims, Credit Control and Accounts. Giving the successful applicant an insight and understanding in other aspects of insurance.
Liaising with the Authorities confirming the authenticity of cover and / or documentation.
Managing own diary system to ensure that they are kept up to date and dealt with in the correct, manner suiting the clients particular needs.
The office hours are 8.45am to 5.30pm Monday to Friday.
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