Insurance Administration Assistant

Posted 4 April by DMD Recruitment LTD Easy Apply

An opportunity has arisen for an Insurance Administration Assistant for our client, a well-established Insurer based in prestigious offices in the City Centre.

Job Purpose:

  • Contribute towards the department delivering administration assistance.
  • Support the delivery of all service KPI’s and the retention and profitable development of customer relationships.

Key Responsibilities:

  • Provide an administrative support to the underwriting team and department to help achieve all service and operational KPI’s

Administration tasks include but are not limited to:

  • Renewal processing
  • Mid-term amendment processing
  • Lapse processing
  • New Business processing
  • Engineering administration tasks
  • Workflow management tasks
  • Work with the Team Leader and Team to ensure the achievement of team and department’s performance goals.
  • Ensure all regulatory and compliance requirements are understood and met
  • To understand and comply with the company’s complaints policy, procedures and processes

Key Skills and Experience:

  • Collaboration and teamwork
  • Working knowledge of department processes and procedures
  • Strong organisational skills
  • Excellent written and verbal communication

Key Competencies:

  • Being successful with clients
  • Accepting change and taking initiative
  • Striving to achieve the best possible solutions

Personal Attributes:

  • Self-motivated & proactive
  • Customer champion
  • Ownership & accountability for performance
  • Delivers results

Reference: 34826180

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