My Client is a Leading Ocean Carrier who have provided high quality container shipping services, globally, for close to 200 years. They are looking for an Inside Sales Representative to join their sales team. The position will see you generating warm calls to affiliated businesses.
The role of Inside Sales is to engage, manage and develop the company's customer portfolio in line with company goals and directives.
The role will require a large amount of telesales work and will require proactive and reactive communication with both existing and new customers.
This role would suit someone who is fast paced, enjoys selling and is achievement oriented.
- Proactive sales calls and account development via telephone
- Accurate and timely rate quotations, both verbal and written
- Management and maintenance customer accounts
- Identifying and securing of new business
- Ensure customer enquiries are responded professionally and in good time
- Target specific accounts and lines of business and implement specific rating policies in line with corporate guidelines
- Negotiating of GRI, Local Surcharge and Credit application to the benefit of the company
- Regularly appraise management of competitor's activities and/or developments and innovations in the market
- Handling of sales leads as required
- Liaison with customer service department
- Response and follow up of overseas sales leads
- To develop a good working knowledge and understanding of the IT systems including, but not limited to, Salesforce
- To be fully conversant with the range of services including, but not limited to, E-Commerce products
- Ensure compliance with legal and regulatory bodies and the company code of ethics
Key Skills and Attributes
- Good knowledge of shipping industry
- Strong drive for results
- Customer Focused
- Good relationship builder
- Should possess strong written and verbal communication skills
- Should demonstrate a strategic and flexible approach
- Team Player
- Computer literature: Good all-round knowledge of Microsoft Office suite
- Customer Service
- Microsoft Excel
- Warm Calling