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Infrastructure & Systems Analyst

Posted 15 March by SF Group Easy Apply Ended

SF Group are currently recruiting for a Infrastructure & Systems Analyst to work for their growing business based North Leicester. As the Infrastructure & Systems Analyst you will ensure that the IT infrastructure and systems are monitored and maintained in line with the requirements of the business.

Main Duties:

  • Ensuring that the business infrastructure and systems is pro-actively monitored using the selected software
  • Ensuring that problems are rectified quickly and efficiently so that the business can operate effectively
  • Ensuring that problems are investigated thoroughly and information is communicated the relevant personnel in the IT team
  • Where problems cannot be rectified, full analysis is conducted and suggestions to progress highlighted
  • Disseminating knowledge to the IT support desk so that issues can be dealt with quickly and efficiently
  • Highlighting areas of weakness within the infrastructure and systems, proposing ways to mitigate this
  • Configuration of monitoring software to ensure that any issues are discovered quickly and remediation's
  • Providing knowledge and support to the IT support team
  • Setting up and configuring new and existing infrastructure and systems
  • Ensuring that documentation on new and existing infrastructure and systems is in place to assist in knowledge transfer, etc.
  • Ensuring that the IT helpdesk system is accurately updated and in line with SLA's
  • Ensuring that backups of systems are completing and that they are tested to ensure successful restoration
  • Ensuring that third party infrastructure and systems are monitored effectively
  • Liaison with third party suppliers
  • Ensuring that systems and infrastructure are secure
  • Input into infrastructure and systems design

In return you will be offered an attractive salary of up to £32,000 and work office hours Monday - Friday.

Reference: 34690376

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