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Infrastructure Support Engineer (2/3 Line Support)

Posted 22 September by Summit Resourcing Ltd Ended

Infrastructure Support Engineer

An independent Telecommunications Consultancy with office Nationwide in Essex, Yorkshire and Devon are looking to employee an experienced Infrastructure Support Engineer. They specialise in high quality services and products enabling businesses to make substantial savings on Mobile Communications, Fixed Line Telecoms, IT Support & Service solutions, Automated Voice Recording & Messaging, Vehicle Fleet Management and Energy costs.

The Infrastructure Support Engineer is primarily responsible for the IT infrastructure, including computer network, servers, storage and telephony; installing, maintenance, upgrading, patching and monitoring the IT infrastructure to ensure maximum availability and performance during core business hours. Responsible for responding to end user and client issues, requests and incidents; being actively involved in the delivery of various IT projects.

Responsibilities will include:

  • Provide day to day Infrastructure support functions
  • Server Installation, management and maintenance
  • Server Application maintenance, installation and support incl Databases and DBA activities
  • Build and Maintenance of Desktop, Thin Client and Laptop Hardware and Software
  • Active Directory / Group Policies Maintenance
  • Asset Management (HW, SW, Licenses)
  • Occasional UK travel to other sites

Skills:

  • Windows Server and Desktop Operating Systems
  • VMware Virtualisation installation and support
  • Citrix XenApp administration and support
  • iSCSI SAN/NAS Storage Infrastructure
  • Networking (Cisco ASA, Switches, VLAN, WLAN)
  • Active Directory (AD) - Group Policy Management
  • PowerShell Scripting
  • ITIL Certified (V3 foundation)
  • Excellent communication skills - ability to deal with all levels of end user & partners/vendors
  • Self-motivated with the ability to manage oneself

Are you an experienced Infrastructure Support Engineer with a solid background in 2nd/3rd Line Support? If so, this position offers the opportunity of developing your skills not only on a technical level but also a functional managerial/lead level.

Apply today by sending through an up-to-date copy of your CV and a member of our Delivery Team will contact you to discuss your application, the process, position and organisation.

Infrastructure Support Engineer

Required skills

  • Infrastructure
  • Networking
  • Windows Server
  • 3rd Line Support
  • Virtualization

Reference: 33383076

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