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Infrastructure Analyst

Infrastructure Analyst

Posted 18 April by Brightside Group
Easy Apply Ended

Infrastructure Analyst

This is Brightside…

Brightside Insurance is a growing Top 30 insurance broker, a specialist in providing niche insurance solutions, we provide a diverse portfolio of personal and commercial products to our customers through a number of dedicated brands which include; ‘Brightside Insurance’, ‘Commercial Vehicle Direct’ and ‘One Insurance Solution’, we also partner with some of UK’s top Insurance Companies.

Our people are the life of our business – with nearly 500 employees across three offices.

We pride ourselves in delivering great results through a combination of hard work, collaboration and dedication. Working for Brightside is all about making a difference. A difference for our customers and for our business. It’s about putting our customers at the heart of what we do - doing the right things and doing them well.

At Brightside we have created an environment which empowers individuals and rewards hard work.

This is the salary on offer…

We are offering a salary of circa £27,000 - £33,000 depending on experience.

This is the job…

You’ll be responsible for the following tasks;

  • Develop and maintain a resilient and secure platform infrastructure, covering desktop, servers, storage, security and core business applications / services.

  • Actively maintain all infrastructures through incident and problem resolution, as defined by the department’s service and operating level agreements, governed by an ITIL based approach.

  • Accurately diagnose and resolve technical issues relating to the network and server infrastructure.

  • Ensure the availability and security of the company network due to adequate security systems and pro-active monitoring.

  • Proactively investigate, recommend and implement new technologies relating to the company infrastructure to help improve business performance.

  • Liaise with technology suppliers in regards to technical consultancy, problem resolution, deliveries of equipment, returns / repairs of equipment.

This is who you are and the experience we require……

  • An industry standard technical or professional qualification – e.g. Microsoft, MCSE and/or CISCO, CCNA or CCNP.

  • Significant IT experience in a dynamic IT Operations Environment, with significant knowledge including troubleshooting and administration experience on;

  • Microsoft Exchange Server

  • Microsoft Windows Server

  • Microsoft System Centre suite

  • Tier 1 Firewall and IOS/IPS platforms

  • HPE/3COM (Comware) Switching

  • HPE & DELL Intel Server Platforms

  • MPLS Wide Area Networks

  • McAfee Enterprise security technologies/platforms

  • Extensive knowledge of Microsoft Server and networking technologies including the use of Active Directory and Exchange Server

  • A very strong technical background, with a logical mind, excellent attention to detail and a willingness to learn

Our location…

Brightside Park, Severn Bridge, Aust, Bristol, BS35 4BL (there is plenty of free parking on site)

This is what we can offer you…

You’ll receive;

  • Life Assurance to the value of 4 times your basic salary
  • Company pension scheme
  • Health Cash Plan (includes wellbeing, optical and dentistry allowance)
  • 22 days (FTE) plus bank holidays per annum plus birthday day off
  • Additional holiday allowance increased in line with length of service
  • A buy and sell holiday scheme of up to 3 days (FTE)
  • On-site parking
  • Exclusive employee discount and rewards at many major brands including health & wellbeing, retail, restaurants and mobile technology providers

Your personal information…

When you apply for this job, the Brightside Group will use, store and share your personal information. For details of how, please refer to our Privacy policy on the Brightside Group website.

The Brightside Group only accept applications from people over the age of 16 excluding apprenticeships. Any applications received from children under the age of 16 will be rejected, and their details erased.

If you are under 16 and would like to apply for an apprenticeship, written permission from your parent/legal guardian is required. This must provide consent for the Brightside Group to use, store and share your personal information for the purpose detailed in our Privacy Policy. Without consent, your application will be rejected, and any personal information received will be destroyed.

Required skills

  • ITIL
  • IT Security
  • Infrastructure Analyst

Reference: 37792485

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