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Infrastructure Analyst

Posted 2 February by Hudson Easy Apply Ended
Infrastructure Analyst
Attractive Salary and Benefits package depending upon experience
Permanent Role

*Working for a leading national business, this is a fantastic opportunity to join their IT Infrastructure Team.
*They have a number of offices within the Midlands and North West. This position can be located out of the one closest to your home, meaning its an opportunity commutable for candidates located in Staffordshire, Shropshire, Cheshire, Manchester, Warrington and Stafford.
*Modern infrastructure which has recently seen much expenditure in terms of both hard and software
*Market leader in their sector, a well known brand with a strong reputation as destination employer where you can really develop and grow your career within IT

About the Infrastructure Analyst Role:

*You will be providing 3rd line IT Infrastructure Support within a modern state of the art Data Centre Environment
*Supporting key elements of their IT Infrastructure and associated systems across the business
*In addition to providing technical support to ensure continuity of service and capacity within the business you will also be involved in working on a range of technical projects
*Each day will be different, in addition to the usual day to day activities such as installing hardware and software, documenting issues and supporting the business you will be offered the opportunity to get your teeth into some interesting projects, such as the implementation and installation of new hardware & software, decommissioning of equipment
*Manage and ensure reports are up to date and accurate logging work and issues arising.
*Plan, estimate and schedule projects such as implementations
*Document and manage risk associated with installs and decommissioning software / hardware to reduce risk to an acceptable minimum
*Take ownership of issues arising and ensure resolution in a timely fashion within company SLA's
*Ensure systems are backed up correctly
*Ensure the data centre infrastructure is supported and maintained, incidents are logged and accurately recorded
*Trouble shooting issues and problem solving
*Look at what lessons can be learned and applied within the business following post incident investigations

About you as the Infrastructure Analyst:

*You will be an experienced IT professional coming from a back ground in Data Centre Support, used to working at a fast pace in a professional, commercial business environment.
*In addition to having hands on technical experience such as providing 3rd line support you will also be qualified in key areas relevant to your chosen profession. A degree in an IT relevant topic would be especially welcome as would ITIL qualification.
*You'll have proven yourself in your most recent role as efficiently and professional manage projects such as installs, upgrades and decommissioning equipment, able to oversee and delegate work when required, offer advise and training to colleagues when required such as to users and more junior members of the team.
*You'll be confident communicating with stake holders at all levels within the wider business
*Experience working with integrated systems within an FMCG, Distribution or fast paced manufacturing environment
*Highly organised able to prioritise your work load
*Posses exceptional attention to detail
*An analytical, methodical and proactive approach to problem solving
*A willingness to learn new skills and technologies
*Able to work to deadlines in a time critical environment

Location: As a leading organisation with a number of sites across the UK, they are flexible about the location of this role. It can be based at any of their sites in Staffordshire, Cheshire, West Midlands, Shropshire, Chester, Manchester, Warrington and Stafford etc.

Benefits and Package:

*Competitive Annual Salary, depending on experience
*Annual Bonus
*Above average annual leave allowance
*Attractive Pension package
*On going opportunities to train and progress within the business
*Free on site parking at offices for staff

Key Search Words: Infrastructure Support, 3rd Line Support, Data Centre, Technical Support,

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Reference: 34382553

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