Infrastructure/3rd Line/Projects Engineer - Law Firm

Posted 24 February by Latcom Plc
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Job Responsibilities

  • To aid the Infrastructure/Applications team in projects and infrastructure changes
  • To provide continual service improvements to the firms systems and to provide 3rd level assistance to the IT support function
  • To provide 3rd line support to the service desk
  • Problem management for the service desk
  • Mobile administration
  • Proactive review of software patching of servers, PC's, laptops and applications
  • Packaging and deployments of new software
  • Testing of all new software applications being introduced
  • Group policy updates and backups of the system
  • Network monitoring including disk space utilisation
  • System Center Configuration Manager administration
  • To work alongside the Infrastructure Lead when performing system upgrades

Skills Required

  • A minimum of 3 years+ infrastructure experience within a law firm
  • Knowledge of legal applications - iManage, Aderant, InTapp and InterAction.
  • Experience with the new MS stack - Win 10, O365, MS Azure, Teams, Intune, SCCM, SQL Server, Win Server & SharePoint
  • Exposure to ITIL Change Management, Release, Deployment and Configuration Management
  • Knowledge of Testing methodologies

Please note this is a 2 year FTC.

Reference: 42044172

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