Independent Advocate

Posted 2 August by POhWER

Independent Advocate

Hybrid working: working in and around Hertfordshire

Job reference: 102

Contract type: Permanent

Full time: 37 hours, 5 days per week working Monday to Friday 9am-5pm

Salary: £21,715.00 to £23,292.00 per annum (dependent on experience)


- 25 days annual leave

- Cash Wellbeing Healthcare Plan Cover

- Death in service benefit

- Option to buy up to 5 days annual leave

- Discretionary shut down days at Christmas

- 1 Community Leave Day per annum

- Bike to work scheme

We are looking for an Independent Advocate to join our Hertfordshire team working on our Advocacy contract based in Stevenage, Hertfordshire. The Independent Advocate is an integrated role covering the Mental Capacity Act, Mental Health Act and Care Act statutory services, and also our Community advocacy service. Successful candidates will be expected to become proficient across all of these services so we are looking for people with a passion and willingness to build on current experience and strive to continually develop.

Our ideal candidate will have worked in advocacy, information and advice or similar role before, ideally in a health, social care or voluntary setting and will have strong experience of working with vulnerable adults affected by significant health and social care issues who find it difficult to speak up for themselves; and experience providing persuasive verbal and written representations.

In this role you will be supporting a wide range of vulnerable adults often with profound and multiple needs. The successful candidate will need a good working knowledge of public and voluntary organisations to enable them to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them. Resilience will be one of your key qualities as well as experience of working with clients with learning disabilities, dementia, mental health, serious physical health issues, and experience of working within secure settings.

You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidently on behalf of others. Strong communication skills and time management skills will be required and you will need to be computer literate.

Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport. Travel expenses will only be paid once in the Hertfordshire area border.

As a minimum you should have:

  • A good understanding of statutory advocacy
  • An understanding of relevant public sector complaints processes
  • Experience providing written reports to a high standard
  • Ability to form positive boundaried working relationships with a wide range of clients
  • Ability to support clients who may have a range of particular communication and other needs
  • Ability to provide non-instructed advocacy
  • Ability to manage a complex caseload covering a wide range of subjects
  • Ability to research options to ensure clients can make an informed choice
  • Excellent communications skills, able to communicate sensitively and empathetically
  • Ability to communicate effectively with professionals and other organisations
  • Manage risk to self and others
  • Good personal planning and organisational skills
  • Good IT skills
  • An effective team player
  • Flexible positive approach

Ideally you will also have:

  • An excellent working knowledge and experience working within the frameworks
  • Knowledge of advocacy best practice and experience delivering advocacy to the highest standards
  • Excellent knowledge of public and third sector organisations and processes
  • Experience of using relevant complaints processes
  • Completed the National Advocacy Qualification
  • Knowledge of non-Instructed advocacy
  • Experience of working with people with a range of needs including acquired brain injury, autism, learning disabilities, dementia, mental health problems (including diagnosed mental disorders)
  • Willingness to work in a range of environments

How to apply

We’re keen to get someone started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria, if you hold a current driving licence and have access to your own vehicle and your notice period.

Please submit your CV and cover letter quoting reference 102.

Closing date: 22nd August 2022

Interviews: 7th September 2022

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

For an informal discussion please contact Martha Haruna, Community Manager.

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Required skills

  • Adults
  • Advocacy
  • Disabilities
  • Learning Disabilities
  • Mental Health

Application questions

Do you have knowledge and understanding of information, advice and advocacy services?
Do you have a valid driving licence?
Do you have access to your own transport?

Reference: 47700169

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