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Income Team Leader - Business Rates

Income Team Leader - Business Rates

Posted 7 May by Badenoch & Clark
Easy Apply Ended
Badenoch + Clark are looking to recruit a Business Rates Team Leader for a 6 month contract with a Local Authority in the Midlands.

The role:
To lead a team of staff responsible for the billing, collection and recovery of Council Tax, Business Rates, Business Improvement Levy, Sundry Income and overpaid Housing Benefit.

*Arranging the team's processes to maximise collection of Council Income at all recovery stages
*To report weekly to Senior Management on income collection statistics, identify trends and draft any improvement plans
*Preparing the annual/monthly recovery timetables
*Planning and delivery of all discount and relief reviews
*Staff management of 6
*Planning and allocation of the team's incoming work to ensure it is completed within agreed timescales
*Monitoring key controls and audit recommendations are in place
*To carry out quality checking and take action where improvements are needed
*Monitoring Business Rates income - analyse information and work with Accountancy to forecast future income for the Council
*Monitoring BID Levy income and compile collection data for the BID company
*Preparing Tribunal appeals and attendance at Tribunal hearings
*Preparing and attending Magistrates Court/County Court. Represent the Council with regards to liability order, committal hearings and County Court Judgements
*Overseeing enforcement selection - review cases selected for committal, charging orders, write off and bankruptcy proceedings
*To identify, investigate and recommend cases for insolvency action
*Write off preparation and reconciliation
*Checking and authorising refunds
*Resolving escalated enquiries/complex cases from customers and front line supervisors without recourse to a more senior manager
*Investigating and drafting responses for councillor, MP enquiries and complaints
*Leading on projects for the Income Team, from the planning to implementation stage
*Planning and overseeing system testing for new system releases
*Lead on year-end processes for the Income Team
*Preparing and collating information for Government returns (CTB, NNDR1, NNDR3, QRC's) and liaising with Accountancy in their completion
*To meet with partners (frontline, enforcement agents, Valuation Office Agency, internal customers) to deliver service improvements
*Preparing responses for Freedom of Information requests
*Dealing with queries from Internal Audits
*Operating out of hours phone cover to ensure safety of visiting staff
*Deputising for the Income Manager in their absence
*Any other appropriate duties as and when required

Candidates MUST have experience using Northgate/iWorld system in relation to Council Tax and Business Rates.

Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.

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Required skills

  • Income Council Tax Benefits NDR NNDR Business Rates Grants Team Leader

Reference: 42653828

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