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Income Services Officer

Posted 1 February by Retinue Solutions Easy Apply Ended
Income Services Officer

A leading housing association is looking for looking for a three Income Services Officers, based in Camden. These roles will be a chance to work with customers, across multiple types of tenure, to ensure that income is collected efficiently and promptly while supporting sustainable tenancies.

The welfare reform agenda is being rolled out to our customers, creating challenges for many of them.
It is crucial that our team works in partnership with others such as Neighbourhood Management and Financial Inclusion to ensure our customers receive the maximum amount of support with these changes.

To be successful, you will have a genuine interest in income collection and an understanding of the variety of potential contract tenures.

You should have strong experience providing high levels of service to customers. Previous housing experience is not essential though.

You will enjoy working with colleagues across a range of teams and have a willingness to build your knowledge in a range of areas.

Strong written skills and relationship building skills, including empathy, are important.

You will need to be competent with IT systems.

Pay rate is 15.33 per hour.

Please contact Ashley Diamond on for more info

Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer.
Retinue Solutions is acting as an Employment Business in relation to this vacancy.

Required skills

  • Income Services

Reference: 34370282

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