Incident Manager

Posted 7 September by Hays Specialist Recruitment Limited
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Incident Manager - 3 Months - Remote initially, then Warwick based.

Hays Technology are looking for an Incident Manager for an initial 3 month contract. You will be responsible for the effective management to resolution of major incidents.

What you will be doing:
Working with multiple stakeholders, you will drive efficiency improvements whilst effectively prioritising the key tasks associated with incidents.
You will liaise closely with other ITIL practitioners within the organisation and will demonstrate ongoing ownership and commitment to quality in every aspect of the role.

What we are looking for:
ITIL qualified in Incident / Problem Management at Practitioner level or equivalent
Foundation ITIL or equivalent
Ability to provide legible targeted and relevant MI High level understanding of IT Architectural Infrastructure
Ability to interpret technical details for non technical recipients Document and Implement verifiable process improvements
Ensure adherence and provide updates to existing policies, processes and procedures Facilitate / and or chair meetings

What you'll get in return
£450 per day (Umbrella)

(inside IR35)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Required skills

  • SUPPORT
  • INFRASTRUCTURE
  • PROBLEM MANAGER
  • INCIDENT MANAGER

Reference: 43949580

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