Inbound telesales advisor

Posted 5 October by Interaction Recruitment
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Hours - 5/6 days a week working one day at weekends, with one weekend off a month. The phones are open from 8-7 so there are shifts to cover those hours i.e. 8-5,9-6, 10-7. 

Basic salary - £19,500 with a commission structure. OTE £28-£35,000 

Role overview 

To answer the Freephone sales calls and process orders. 

Main Responsibilities 

Answer inbound telephone calls in a timely manner. 

Process sales orders and create upsells where possible. 

Process mail orders. 

Process online brochure requests. 

Assist, when necessary, in new showrooms. 

Achieve targets set by line manager. 

Assist new starters when required to do so. 

People and Communication 

Work as team to ensure all KPI targets are achieved and maintained. 

Work with other departments to ensure a smooth customer experience throughout. 

Seek opportunities for ongoing personal development and actively engage with company training opportunities.

Reference: 43950035

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