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Inbound Customer Service

Posted 22 January by Uniting Ambition Ended

Are you seeking a new challenge, working within a fast paced environment?

Are you self-motivated and looking for an ambitious career?

My Client is currently recruiting for the below vacancy

Inbound Customer Service Advisor

Full Time permanent Position

Progressive Role - £15,057 and up

We are currently offering an exciting opportunity as an Inbound Customer Service Advisor based in Stoke on Trent.

This role is all about listening and fact finding. It’s that easy.

The Role

  • Taking inbound calls from customers, alongside customer call backs.
  • Providing excellent customer service
  • Upselling company products and services
  • Working towards targets and KPI’s
  • Working in a professional and effective manner, whilst working with customers to provide outstanding service
  • Capturing data, whilst following all DPA compliance within calls
  • Building rapport with customers in order to maximise opportunities

Key Attributes

  • Having an enthusiastic attitude and great conversational skills
  • Resilience and a winning attitude is essential
  • Target driven
  • Ability to engage a customer
  • Professional and dedicated

This position offers progression internally, ensuring you have the best opportunity to move forward with a fantastic company, this salary is starting at £15,057 up to £16,500 throughout employment.

To be successful at this role, you need have a genuine passion for customer service, excellent communication skills and the ability to work efficiently and effectively under pressure.

You will be provided with comprehensive training to set you up for success so you will to PC literate, and aptitude to learn and develop as part of a team.

If this role sounds like the job for you, please apply to the vacancy or Ashley Davis

Reference: 34291603

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