I am recruiting for inbound Customer Service staff for my client based in Fulwood, Preston.
Responsibilities and Duties
The successful applicants will be required to ensure that they are able to fulfill the following.
- Ensure the customer service remains exceptional, achieving first time resolution whenever possible
- Be a source of support for all customers and strive to deliver solutions to customer issues
- An initial point of contact to be prompt, efficient and courteous at all times
- Handle & resolve customer complaints, only escalating when there is no other option
- Ability to take orders over the phone.
The role is full time, permanent.
The salary is £15,600, raising to £15,849 after 6 months and then £16,120 after 12 months
Starting in January
Please send your CV now or for more information call Era on
Cordant people and a equal opportunity employer
Cordant is acting as an Employment Agency in relation to this vacancy.
- call centre
- customer service