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Inbound Customer Service

Posted 4 January by Cordant People Ended

I am recruiting for inbound Customer Service staff for my client based in Fulwood, Preston.

Responsibilities and Duties

The successful applicants will be required to ensure that they are able to fulfill the following.

  • Ensure the customer service remains exceptional, achieving first time resolution whenever possible
  • Be a source of support for all customers and strive to deliver solutions to customer issues
  • An initial point of contact to be prompt, efficient and courteous at all times
  • Handle & resolve customer complaints, only escalating when there is no other option
  • Ability to take orders over the phone.

The role is full time, permanent.

The salary is £15,600, raising to £15,849 after 6 months and then £16,120 after 12 months
Starting in January

Please send your CV now or for more information call Era on

Cordant people and a equal opportunity employer
CP1

Cordant is acting as an Employment Agency in relation to this vacancy.

Required skills

  • inbound
  • call centre
  • customer service

Reference: 34137503

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