Inbound Customer Service Executive

Posted 5 days ago by Randstad Business support
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Inbound Customer Service Executive
Wallsend, NE28
£17500 - £20250 salary plus benefits

Are you looking to progress your career within customer service? Are you looking to work for one of the most recognised and respected financial organisations?
Our client is looking for Inbound Customer Service Executives to join their growing team based in Wallsend.

Main Duties:

  • Handle incoming calls from customers to provide support with their account
  • Identify any potential issues or queries before they escalate to a complaint
  • Process changes to existing accounts, for instance change of personal details
  • Liaise with customers over the phone, emails and letters
  • Record customer information accurately, including details of calls

Experience:

  • Experience of delivering excellent customer service, whether face to face or over the phone
  • Comfortable working in a fast paced, challenging environment
  • Willing to learn, progress and help colleagues

You will be provided with a competitive salary, opportunities to progress and fantastic corporate benefits.

If you are someone who enjoys helping people and wants to build a career within a large organisation then please apply today!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Reference: 39500507

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