Inbound Customer Service Agent

Posted 21 May by NL Recruitment
Easy Apply

Customer Services Clerk

Our client a well renowned contact centre based in North London is looking for Full time enthusiastic, professional customer service clerks to work in a fast paced and buzzing environment.

Salary £21-24K including OTE with bonus.

The opportunity is an inbound customer service and care handling role.

It involves engaging with high end customers across a variety of campaigns and dealing with resolving queries, providing accurate information and ensure customer care and satisfaction.

The role would be a great fit for candidates who can display sound customer service skills within a recent contact centre campaign and has great grammar and articulation to accompany it.

The role is diverse and varied within a sociable yet professional environment. You will form part of a successful team and receive excellent training and career progression. Furthermore you will gain experience form to a variety of data systems and administrative tasks.

In return you will be offered a attractive financial package with a

Salary review after 3 month's probation.

2nd Salary review after 6 months with bonuses available immediately

3rd Salary review after 12 months.

28 days per year holiday.

Social supportive environment close to transport links.

Candidates must have:

Recent call centre experience minimum 1 year, within a customer service campaign

Experience in taking inbound calls,

Professional telephone manor, great vocabulary and articulation

Enthusiastic personality,

Strong customer service background,

Excellent time keeping skills.

Candidates must be able to work

Flexible to work 5 shifts a week ( 40hrs). Shift patterns anywhere between 7am - 10pm Mon - Fri , 8am - 10pm Saturday's, 9am -7pm Sundays.

Able to speak fluent English,

Be Friendly, Reliable and professional

Must be dressed smart office casual attire

Able to work independently as well as within a team.

Your commencement hourly rate will be £9.15 (inclusive of holiday pay) making your weekly gross salary £366 plus bonus

If you would like to apply or have any questions about this role please call 0207-395-1380 Or apply with your CV. Reference NLR Contact Centre North London

We look forward to hearing from you.

Required skills

  • english
  • call centre
  • customer service
  • language

Reference: 38028965

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