We have an Immediate requirement for additional Inbound Customer Service Claims Advisors Mon - Fri Office hours
As an Inbound customer service Customer Service / Claims advisor you will be responsible for within our Office based customer service team to deliver excellent customer service to all our customers and resolve any customer queries they may have regarding existing policies.
This is a fantastic opportunity to join a fantastic team of advisors who are passionate about our brand & our customers
Full time permanent office hours MON -FRI 18135
Providing 1st call resolution to customers queries via phone email & webchat
Update & maintain customer records
Resolve any queries our customers may have
Uphold the brand and image of our business
Provide accurate and timely information
This is a Permanent role with a dynamic organisation that prides itself on customer excellence
Salary is 18135k per annum
Required Education, Skills and Qualifications
Applicants will have had some call centre experience and have knowledge of claims or insurance
As a business we will offer excellent training, development & career progression
On-site canteen facilities
Excellent progression opportunities
- Call Centre
- Customer Service
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