Customer Service Advisors

Posted 5 days ago by XPERT RECRUITMENT SOLUTIONS LIMITED
Easy Apply

We have an Immediate requirement for additional Inbound Customer Service Claims Advisors Mon - Fri Office hours

As an Inbound customer service Customer Service / Claims advisor you will be responsible for within our Office based customer service team to deliver excellent customer service to all our customers and resolve any customer queries they may have regarding existing policies.

This is a fantastic opportunity to join a fantastic team of advisors who are passionate about our brand & our customers

Full time permanent office hours MON -FRI 18135

Key Responsibilities

Providing 1st call resolution to customers queries via phone email & webchat

Update & maintain customer records

Resolve any queries our customers may have

Uphold the brand and image of our business

Provide accurate and timely information

This is a Permanent role with a dynamic organisation that prides itself on customer excellence

Salary is 18135k per annum

Required Education, Skills and Qualifications

Applicants will have had some call centre experience and have knowledge of claims or insurance

Benefits

As a business we will offer excellent training, development & career progression

On-site canteen facilities

Free parking

Excellent progression opportunities

Required skills

  • Call Centre
  • Claims
  • Customer Service
  • Insurance
  • Retail

Reference: 37804905

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