Customer Service Advisors

Posted 5 days ago by XPERT RECRUITMENT SOLUTIONS LIMITED
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We have an Immediate requirement for additional Inbound Customer Service Claims Advisor .

As an Inbound customer service Claims advisor you will be responsible for within our Office based customer service team to deliver excellent customer service to all our customers and resolve any customer queries they may have regarding existing policies.

This is a fantastic opportunity to join a fantastic team of advisors who are passionate about our brand & our customers

Full time permanent Flexible shifts between 9am -7pm with alternate weekend working

Key Responsibilities

Providing 1st call resolution to customers queries

Update & maintain customer records

Resolve any queries our customers may have

Uphold the brand and image of our business

Provide accurate and timely information

This is a Permanent role with a dynamic organisation that prides itself on customer excellence

Salary is 18135k per annum

Required Education, Skills and Qualifications

Applicants ideally will have had some call centre experience or be from a strong retail customer service or hospitality background

Benefits

As a business we will offer excellent training, development & career progression

On-site canteen facilities

Free parking

Excellent progression opportunities

Required skills

  • Call Centre
  • Claims
  • Customer Queries
  • Customer Service
  • Retail

Reference: 37737946

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