We have an Immediate requirement for additional Inbound Customer Service Claims Advisor .
As an Inbound customer service Claims advisor you will be responsible for within our Office based customer service team to deliver excellent customer service to all our customers and resolve any customer queries they may have regarding existing policies.
This is a fantastic opportunity to join a fantastic team of advisors who are passionate about our brand & our customers
Full time permanent Flexible shifts between 9am -7pm with alternate weekend working
Providing 1st call resolution to customers queries
Update & maintain customer records
Resolve any queries our customers may have
Uphold the brand and image of our business
Provide accurate and timely information
This is a Permanent role with a dynamic organisation that prides itself on customer excellence
Salary is 18135k per annum
Required Education, Skills and Qualifications
Applicants ideally will have had some call centre experience or be from a strong retail customer service or hospitality background
As a business we will offer excellent training, development & career progression
On-site canteen facilities
Excellent progression opportunities
- Call Centre
- Customer Queries
- Customer Service
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