Customer Service Advisors

Posted 17 May by XPERT RECRUITMENT SOLUTIONS LIMITED
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Immediate Interviews. Permanent inbound Customer Service Advisors. We have an exciting opportunity here in Crewe for experienced customer service advisors where you will be recognised and rewarded for your skills, strengths and hard work.

This role is a permanent role with shift patterns in-between the hours of 9am-7pm with alternate weekends.Salary £18078

If you have previous experience in Customer Service (face to face or over the phone) this is definitely the role for you.

  • Represent the global brand in a professional manner
  • Provide excellent customer service
  • Update and maintain customer records
  • Respond to all customer queries, questions and concerns
  • Resolve any issues that may come through

Required Education, Skills and Qualifications

  • Previous customer service experience
  • Keen eye for detail
  • Passionate about providing excellent and consistent customer service
  • PC Literate with a sound knowledge of Excel and Outlook
  • The desire to develop yourself as a Customer Service Advisor
  • Reliable / Hardworking attitude

Benefits

  • Fantastic on the job training and support
  • Ongoing Mentoring and support to ensure your success
  • On site Canteen (featuring a renowned Coffee Club)
  • On site parking
  • Easy access to Crewe train station and several bus routes
  • We are holding immediate interviews for this role

Required skills

  • Call Centre
  • Customer Queries
  • Customer Service
  • Inbound Marketing

Reference: 37467088

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