Inbound Customer Service Advisor

Posted 16 April by Cordant Contact Centre
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Inbound Customer Service Advisor - Preston

Full Time, Permanent - £8.38 per hour plus monthly bonus opportunities

Fun and energetic working environment

Fantastic career prospects with progression available

My client are looking for experienced customer service candidates to join their fun and energetic environment on a permanent basis. If you are looking for a role that will challenge and develop your skills further.

About This Role...

  • Dealing with inbound calls from new and existing customers
  • Understanding the customer and selling based on this information
  • Discussing insurance claims and policies with customers
  • Overcoming objections with the customer
  • Providing an excellent service
  • Working in a fast paced environment
  • Handling customer queries and complaints
  • Working as part of a team

A few benefits of the role!

  • Car parking on site
  • Mobile phone discounts
  • Dental care
  • Child care
  • Excellent support with progression
  • Training
  • Gym membership discounts

Ideal experience -

  • Previous Customer Service Experience
  • Ability to Communicate Effectively Both Written and Spoken
  • Motivation and determination
  • Professional
  • Positive and Confident Individual
  • Ability to Build Relationships

Hours:

Shifts Monday to Sunday - Working 5 out of the 7 days - This is a full time role

Monday - Saturday: Shifts between 8am-8pm

Sunday: 10am-5pm

Salary:

£8.38 per hour + monthly bonus potential

If this sounds like the job for you or you would like to hear more about this role, please click APPLY now alternatively please contact Francesca at Cordant People, Manchester.

CPCC

Cordant Group is an equal opportunities employer

Required skills

  • Call Centre
  • Customer Service
  • Targets
  • KPI's
  • Inbound Calls

Reference: 37767242

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