Inbound Customer Service Advisor

Posted 15 February by THOMAS Recruitment Group
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Inbound Customer Service Advisor - £16,286 base salary - Monthly bonus - Cardiff central - Operational hours 8am - 10pm Shift pattern 4 days a week

Your new company:

You will be working for an award-winning company that specialises in proving an exceptional service to the public.

My client is looking for a money driven and friendly advisor to join their energetic and progressive team. In a busy, exciting and friendly contact centre.

The Role

As the first point of contact you will be responsible for:

  • Focus on building rapport with customer to find out interests and needs to build the right package for them
  • Needs to have confidence and be proactive over the phone.
  • Money driven
  • Stay motivated in a targeted environment
  • Know the importance of working well with your team
  • Show a genuine interest in helping customers

What you’ll need to succeed:

  • 6 months customer service experience is essential
  • Sales experience desirable.
  • Comfortable talking to people over the phone
  • Be money hungry
  • Have a track record of delivering results and exceeding targets
  • Have experience of working in a contact centre environment

What you’ll get in return:

  • £16,286
  • £300 Bonus
  • Staff discount
  • 21 days’ holiday (plus Bank Holiday allowance), increasing 1 day per year of service
  • Cashback healthcare plan
  • Discounts in high-street shops, restaurants & days out
  • Ongoing training
  • Social events calendar & more

Reference: 37291918

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