Inbound Customer Service Advisor

Posted 6 February by Search Consultancy

French Inbound Call Centre Advisor
Temporary: £9.00ph

Inbound Call Centre Agents

We are currently recruiting for a French speaker to work in a Call Centre the position will be a inbound Customer Service based campaign for one of the UK's biggest retailers. This is an exciting opportunity to use and build on the skills that you may have acquired working in a call centre, retail or office environment or to learn a completely new skillset!

The positions are based in a purpose built Call Centre in Birkenhead, and is close to local town and city transport links.

The main duties of the role include -

* Answering French incoming calls and emails from customers
* Dealing with queries and handling complaints
* Problem solving
* Booking and cancelling customer reservations
* Customer follow up calls when necessary
* Stock checks
* Documenting all calls taken

The role is offered on a full time basis on a 40 hour contract working 5 days out of 7 between 8am - 8pm. All the necessary training is provided (paid).

The hourly rate for the role is £9.00 which is paid weekly in arrears. If you would be interested in applying for the role please do so immediately as we have multiple start dates.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Reference: 34409114

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