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Inbound Customer Service Advisor - Automotive

Inbound Customer Service Advisor - Automotive

Posted 5 April by Interaction Recruitment
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Inbound Customer Service Advisor

Full Time Monday – Friday between 8am – 6pm (occasional weekend Shifts 9am-5pm)

Temp to Perm Contract

Leicester

£15,350 - £16,286 basic Salary + Bonus (Uncapped)

We are currently looking for a number of customer service advisors to work in a small contact centre based environment for one of our brand new clients. With an ideally located office, just outside Leicester Centre with excellent public transport links and a free on-site car park, this company attracts candidates from all surrounding areas. Their newly refurbished, bright and spacious office provides the perfect environment to develop your career thanks to an excellent 12 weeks training program and their emphasis on internal promotion for more senior roles.

The Role:

  • The role is essentially a combination of customer services and product promotion.

  • Taking inbound calls from the clients' customers

  • You will mostly be speaking to customers that are looking to book there automobile in for a service and to also add additional items to their current servicing plan

  • Through an in-depth training program you will gain all of the product knowledge and skills to be able to advise customers on the best products for their personal needs and talk to them about their advantages and uses.

Experience:

  • No call centre experience needed

  • Ability to manage multiple priorities

  • You must be a highly driven and focussed individual who can operate in a fast paced and very dynamic environment.

  • This role is 100% inbound but we do offer an exceptional bonus structure which could boost your monthly salary by around £400; this bonus is completely uncapped meaning that those with the most drive and desire to perform will earn that much more.

This is a varied role that includes the following skills:

  • Positivity

  • Professional Manner

  • Planning

  • Research

  • Going to extra mile for customers

    Benefits:

  • Best company to work for 2017!

  • Promote within

  • Achievable bonus scheme

  • Company car scheme (discounted vehicles)

Reference: 34837797

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