Inbound Customer Service Advisor - £21,000 - £3,000 Bonus - Wolverhampton

Posted 20 March by Groomfield Recruitment Ltd Easy Apply

Inbound Customer Service, Inbound Customer Service, Inbound Customer Service, Inbound Customer Service, Inbound Cutomer Service!!!

Groomfield Recruitment are working on behalf of their leading client based in Wolverhampton. Due to growth they are looking for 5 x Customer Service Advisors to start ASAP on a permenant basis.

Responsibilities

  • Answering all incoming calls in a timely manner

  • Dealing with questions and issues correctly

  • Transferring calls through to the right person

  • Updating databases

  • Inputting information

  • Ensuring issues are dealt with efficiently

  • Updating personal details

  • Use of a busy switchboard

Skills / Experience

  • Customer service experience

  • Experience of answering calls

  • Excellent attention to detail

    Hours - Monday to Friday between 8:30am - 19.30pm to include a rota weekend shift

    *please note; due to the high volume of CV’s if you do not receive a response within 5 working days unfortunately on this occasion your application has been unsuccessful*

Required skills

  • Call Centre
  • Customer Care
  • Customer Service

Reference: 31782863

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