Inbound Customer Service Advisor - £21,000 - £3,000 Bonus - Wolverhampton

Posted 25 January by Groomfield Recruitment Ltd

Groomfield Recruitment are working on behalf of their leading client based in Wolverhampton. Due to growth they are looking for 5 x Customer Service Advisors to start ASAP on a permenant basis.

Responsibilities

  • Answering all incoming calls in a timely manner

  • Dealing with questions and issues correctly

  • Transferring calls through to the right person

  • Updating databases

  • Inputting information

  • Ensuring issues are dealt with efficiently

  • Updating personal details

  • Use of a busy switchboard

Skills / Experience

  • Customer service experience

  • Experience of answering calls

  • Excellent attention to detail

    Hours - Monday to Friday between 8:30am - 19.30pm to include a rota weekend shift

    *please note; due to the high volume of CV’s if you do not receive a response within 5 working days unfortunately on this occasion your application has been unsuccessful*

Required skills

  • Call Centre
  • Customer Care
  • Customer Service

Reference: 31782863

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