Inbound Customer Advisor

Posted 17 September by Search Consultancy
Easy Apply Ending soon

Job Title: Inbound Customer Service
Job Type: Temporary/ Project based
Industry: Inbound/Customer Service
Location: Manchester City Centre
Salary: £7.90 per hour
Start: Monday 24th September 2018

Are you passionate about Customer Service?
Want to work in a state of the art city centre office?
Do you want to work in an environment where they have a games rooms?
Or maybe you want to be able to have access to iPads on your lunch to browse the Web?
Unlimited free tea/coffee/juice facilities all day!

Are you tired of selling? Is it time for a change?
Are you passionate about providing quality customer service?
Do you enjoy helping others?

Then this is the job for you!

We are looking for Inbound Customer Service Advisors who are able to work in an extremely fast paced environment. You must be self motivated, and have excellent communications skills, as well as attention to detail.

Hours of work:

The hours are full time 9am - 5pm
Monday - Friday x35 hours

The Job:

* Taking inbound calls from customers dealing with enquiries and delivering exceptional levels of customer service
* Handle more complex administration tasks and technical queries from customers
* Listen to customers and clearly define and resolve their needs and concerns
* Accurately log all details on various in-house systems

Requirements:

* Ideally phone based customer service experience
* Excellent computer and system knowledge
* Excellent communication and listening skills both verbal and written
* A passion for customer service
* Previous experience of delivering exceptional customer service

If you have experience working in a Customer service environment and want to work for a highly reputable company, then do not delay- get in touch now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Required skills

  • Call Centre
  • Contact Centre
  • Customer Service Advisor
  • Inbound
  • Customer Service Executive
  • Customer Care Advisor

Reference: 36127345

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