Hours: Inbound Customer Advisor - Full time/Part time, Our client is looking for Inbound Customer Advisor who are fully flexible to do any shifts that the business needs.
Salary: Inbound Customer Advisor- £16,000 pro rata, after 3 months goes upto £16,250 with £100 bonus each month.
Our client, UK’s well known outsourcing specialists, is looking for Inbound Customer Advisor Acting on behalf of a wide variety of clients they manage inbound calls as part of their outsourced advisor team allowing their in-house receptionist to concentrate on face to face roles within the business.
Inbound Customer Advisors are expected to manage a high volume of inbound calls in an empathetic and professional manner. Calls are either transferred via our in-house switchboard software or an accurate message is taken and sent in real-time direct to the client.
Inbound Customer Advisor - Responsibilities
•Answering a high volume of calls
•Recording call information accurately
•Sending all call messages to the client in a timely manner
•Handling each call in a professional manner Attributes
•Professional telephone manner with excellent spoken and written English skills
•A keen eye for detail and taking a pride in any work produced
•Reliability and GOOD time-keeping
•Must have previous experience of working as a Customer Advisor/ switchboard operator or working in care industry.
Receptionist - Benefits:
- Easy access via train, tram and bus stops.
- Career opportunities
- Customer Service Advisor NVQ levels qualification
- Pension Scheme
- Bonus after 3 months of £100 each month
If you believe if possess the above, please apply now. If your application is successful, we shall contact you within 5 days.
We specializes in broad range of customer service roles. Please apply for this role if you have experience in Customer service agent, Customer service representative, Call centre agent, Call centre advisor, Switch board operator, receptionist, Customer Service, Inbound call handler, Inbound agent, Customer experience, Customer support,Complaints handler.
- Customer Experience
- Customer Service
- Telephone Manner