One of the UK’s most forward-thinking insurance organisations has recently opened a new contact centre in the heart of Manchester city centre.
Following a high-profile merger, and recently acquiring several significant books of commercial business, it is seeking to appoint several dozen Commercial Insurance Brokers to join its vibrant offices.
It is worth stressing, this is not an outbound, cold calling opportunity. Rather, you will be responding to a variety of inbound enquiries, typically in relation to commercial vehicle insurance. The focus is very much on providing sound advice, backed up with great customer service. You will be speaking to prospective customers who are contacting this firm having received 'warm quotes’ for new business, or those existing customers wishing to discuss their renewals. Mid-term amendments and claims are dealt with by teams elsewhere.
It is essential that you have some commercial insurance background, gained from either a broker or insurer, together with a basic understanding of Commercial Vehicle / Van insurance. You must have an excellent telephone manner, and be able to build rapport with clients from a variety of backgrounds. It is also essential that you are well organised, that you pride yourself on your attention to detail, and you are meticulous in your approach.
In return, you will receive a basic salary of £17K-£24K plus a very impressive company bonus (payable monthly) that can raise your earnings considerably. You will also benefit from working in fast paced, dynamic environment for a company that cares about all of its employees progression, and is well known for promoting from within.
Aston Charles - a personalised service from industry experts
General Insurance & Financial Services Recruitment
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