Customer Service Agent - Bolton
If you enjoy customer service and are motivated by making life easier for others, you'll enjoy working at our professional contact centre at The Maltings where helping people is always number one. The benefits are great too with a starting salary of up to £18,288 and a further increase after probation to £21,000
Our rapidly growing organisation is keen to bolster our team with experienced customer service experts. You don't necessarily have to have worked in a call centre before and if you have relevant customer service experience gained in another environment then you'll be a great addition to our existing 420 strong team.
Your role will be to talk with customers about a wide range of banking, finance, insurance, utilities and retail products and services. The focus will be on having quality conversations with callers, via inbound and outbound calls and giving them the best possible experience.
We offer a range of shift patterns covering 35, 37.5 and 40 hours per week, with something to suit everyone. Further benefits and opportunities for reward include:
* 23 days paid annual leave (plus bank holidays) rising to 25 days (plus bank holidays) at 3 years' service, and 27 days (plus bank holidays) after 8 years' service
* Colleague retail & entertainment discount scheme - discounts at over 100 high street retailers
* Childcare voucher scheme
* Private medical insurance
* Employee assistance programme
* Life insurance
* Long service awards
* Colleague of the month scheme
* Recommend a friend scheme
* Retail voucher rewards for going the extra mile
* Comprehensive induction training and on-going support
* Regular training and education to ensure you're always up to date
* Opportunities to study for a Modern Apprenticeship
* State of the art recreation facilities including free wifi
Interested? Then contact our recruitment team today to find out more and to secure an immediate interview. Click to apply!
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