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Inbound Claims Handlers

Posted 17 January by Oakland Recruitment Easy Apply Ended

We are currently recruiting for Inbound Claims Handlers to join a large corporate business based in the heart of Crewe. Customer service experience is not essential to this role, however a passion for going the extra mile and ensuring customer satisfaction is imperative.

Salary - £17,300

Hours - fully flexible shifts

As a Claims Handler, your duties will include:

  • Taking incoming calls from customers
  • Updating clients with the progress of a claim
  • Providing clients with understanding and advising them of the best claims solution
  • Give a high level of customer service.
  • Detailed and correct data entry.
  • Meeting performance related targets in relation to call statistics, call audits.

As a Claims Handler, you will have the following skills and experiences:

  • Must have excellent verbal and written communication in English.
  • Candidates must be customer focused putting the needs of the customer first.
  • Candidates should be enthusiastic, self-motivated and hard working.
  • Basic skills in Microsoft Word and Microsoft Outlook preferred.
  • Experience of face to face or telephone customer service is an advantage.
  • Claims experience is not essential as full training will be provided.

Immediate interviews with start dates in August.

Required skills

  • Customer Satisfaction
  • Customer Service

Reference: 32059687

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