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Inbound Call Center Representative

Inbound Call Center Representative

Posted 4 April by Unico recruitment Ended

Working Hours: Monday - Friday 7am-10pm Saturday 8am-10pm Sunday 9am-7pm

£8 per hour

40 hours a week

Rotational Rota

Here at Unico Recruitment we are working alongside an Outsourcing company to find the ideal candidate to handle customer service calls. Looking for flexible hours with a positive and professional approach to working within a busy fast paced environment.

The Role:

  • Handling a high volume of inbound calls on behalf of various different companies covering a number of various different sectors
  • Follow a script in a clear and professional manner
  • Deal with difficult customers to achieve the most positive outcome
  • Accurate record of customer data on the data capture system
  • Carry out all necessary administrative duties

The Candidate:

  • Must have a minimum of 6months experience in a call centre dealing with inbound calls
  • Professional and polite telephone manner
  • Able to work under pressure and be able to multi-task
  • Excellent communication skills both verbal and written
  • Advantageous IT skills that include MS Office
  • Experience with the following sectors; Charities, Domestic & Commercial Services, Retail, Hotel & Leisure, Financial/Regulated, Public Sector

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment wishes you the best of luck in your job search.

Unico Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

EQUAL OPPORTUNITIES
Unico Recruitment Ltd is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified

Reference: 34825773

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